LBE Desktop Helpdesk the promising software that provides real time helpdesk assistance.
With all the capabilities and advanced functionalities of this help desk software one can facilitate interactive help to customers. The tool helps in smoother management and control of help desk operation. With a small learning curve this tool is easy to use with compatible features for; total customer satisfaction, reduces customer satisfaction, reduces support call numbers, improves efficiency and communications to identify problem areas. The software also includes features; that can be operated entirely through your web browser, same database can be shared by all Help desk products, provides extensive reporting, complete control over data presentation, supports multiple pre-defined filters, and much more.
LBE Desktop Helpdesk is compatible with industry standard databases like; Access, Microsoft Sql Server and Oracle.